Mobile PC Doctor, Grays

Computer and laptop repair in Grays and Thurrock

Local, honest repairs for homes and small businesses. Tell us what is wrong, get a quote before any work starts, and drop it in or have it collected.

  • 18 yearsrepairing computers in Grays
  • Localthe shop is on London Road, Grays
  • Quote firstno work starts until you agree
  • Drop-off or pickupcollection in selected areas

Built for speed. Built to be talked about.

Gaming PC builds, made to your brief. Tell us what you play and what you want to spend, and we will say what we can build.

Amazing work, my guy built a rocket (rocket emoji) Best in town (fire and 100 emoji)

Gabriel M., Google review

Reply from Mobile PC Doctor Rocket indeed it is (laughing emoji)

A white tempered-glass gaming PC lit in blue and white, with a liquid cooler showing live temperatures, RGB fans and a lit graphics card.

Cooling: steadyCooling: boosted

Tap or hover the build to boost it. Dots show what is inside.

What goes into a build

  • Parts chosen with youYour games and budget decide the list.
  • Tidy cable managementNeat inside, good airflow, easy to upgrade.
  • Stress-tested before handoverRun hard first, so problems show up here.
  • Quote firstYou agree the price before we order anything.

How it works

Three easy ways to get started

Pick the one that suits you. After that, every repair works the same way.

Way 1

Describe it on this website

  1. Type what is wrong, in your own words.
  2. Our assistant asks a few simple questions. It never works out the fault or gives repair advice. It only writes down what you tell it.
  3. You read what it wrote, then send it to us.
  4. We reply by text or WhatsApp.
Describe your problem
Way 2

Message us on WhatsApp

  • Send a message to +44 7576 580090.
  • Our assistant replies straight away.
  • You can chat any time.
  • We only message you first with updates about your repair.
  • Reply STOP any time and we stop.
Way 3

Book it yourself, step by step

  1. Pick the service.
  2. Tell us about the problem.
  3. Choose drop-off or collection.
  4. Add your contact details.
  5. Check it, then send it.

Then, whichever way you start

  1. We send you a quote firstNo work starts until you agree to the price.
  2. You say yesAccept in the app, by text, or on WhatsApp. Whichever is easiest for you.
  3. We collect it, or you drop it offA technician collects it, or you bring it to the shop on London Road.
  4. You get updatesIn the app, on WhatsApp or by text, so you always know where it is up to.
  5. You payBy card, bank transfer or cash. We confirm how and when with your quote.
  6. You get a receipt and a warrantyBoth come with every repair.
  7. Plans change? That is fineYou can reschedule or cancel. Please give us notice.

Read the full guide

The Mobile PC Doctor app

Get the app. Follow your repair from your phone.

Message us, send photos, accept your quote, follow the repair and pay, all in one place.

  • Send a message or a photo of the problem in seconds
  • See where your repair is up to, live
  • Get a notification when we reply
  • Accept your quote and pay securely, then keep your receipt
  • App screen: Start a repair
    Start a repairOne tap to describe the problem.
  • App screen: Describe it
    Describe itSimple questions, in your words.
  • App screen: Follow it live
    Follow it liveSee where your repair is up to.
  • App screen: Read your quote
    Read your quoteAccept it when you are happy.
  • App screen: Pay securely
    Pay securelyCard, bank transfer or cash.
  • App screen: Keep receipts
    Keep receiptsAll your receipts in one place.

App screens shown with sample details.

Google reviews

See what customers say on Google

Our reviews live on Google, where you can read every one as it was written. We never copy or change them.

Posted on Google

Areas covered

Local to Grays, Thurrock and Basildon

Drop-off in Grays, collection and visits depending on where you are and what is wrong.

See every area we cover

  • Grays
  • Chafford Hundred
  • Tilbury
  • Stanford-le-Hope
  • Basildon
  • Thurrock
  • Nearby Kent

Questions

Before you get in touch

How much will it cost?

We quote after we have assessed the problem, because the price depends on the fault and the device. You hear the price before any work starts, and you can say no.

Do you collect and return devices?

You can drop your device in at the shop on London Road, and collection and return is available in selected areas for a charge. Home visits are possible where the fault suits it. Tell us where you are and we will say what works.

Who fixes my computer?

Every job is handled by Mobile PC Doctor, a local business that has been repairing computers in Grays for 18 years. We do not send devices off to anonymous call centres.

Will I lose my files?

Most repairs do not touch your files, but any repair carries some risk, so back up anything important if you can. If you cannot, tell us and we will take extra care or copy your files off first.

How do I send a photo of the problem?

Use the booking form or the contact page. You can attach a photo of a cracked screen or an error message, and we will reply by text.

Can I track my repair?

Yes. After you send an enquiry you get a private link to follow the conversation, and the Mobile PC Doctor app keeps your repairs and messages in one place.

Find us

Visit or message us

Open in Google Maps

Business customers

Shops, offices and small teams: on-site visits, office PCs, email, Wi-Fi and printers. Business IT support

WhatsApp Describe it
Chat on WhatsApp
Describe your issue WhatsApp us

Book a repair WhatsApp us